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Application cannot call MP

This is a discussion on Application cannot call MP within the MapPoint Desktop Discussion forums, part of the Map Forums category; Hi, I am not a programmer, so I am hoping someone out there might be able to help me. I ...

  1. #1
    joe1156 is offline Junior Member White Belt
    Join Date
    May 2007
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    2

    Application cannot call MP

    Hi,
    I am not a programmer, so I am hoping someone out there might be able to help me.
    I have a GPS program that uses MP. Both programs are installed via the network using a program called managesoft. The GPS application can call MP correctly on some machines, but on other machines it appears that the application cannot call MP. I am pulling my hair out because the IT section says the only way around the problem is to format each machine that displays this problem and restart; this could be about 200 machines.
    Any suggestions would be greatly appreciated. I tried mapppoint.exe/ regserver
    Joe

  2. #2
    Paul Larson is offline Senior Member Green Belt
    Join Date
    Sep 2005
    Location
    Battle Creek, Michigan
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    136

    Re: Application cannot call MP

    It's very difficult to answer your question without an in-depth understanding of the environment of the "failing" machines. I assume that you created an administrative installation of MapPoint, and then used MangeSoft to deploy the installation to your machines.

    The situation you're describing seems likely to be an issue with registry access on the affected machines, perhaps more on the user-rights side.

    You might try uninstalling mappoint on an affected machine, then rebooting and logging in as an administrative user before re-deploying the installation. It might be a good idea to reinstall MDAC components also.

    HTH
    Paul

  3. #3
    Wilfried is offline Senior Member Black Belt
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    Nov 2004
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    Belgium
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    2,433

    Re: Application cannot call MP

    Hi,

    Are the failing machines of specific brand / type / memory / other ?

  4. #4
    joe1156 is offline Junior Member White Belt
    Join Date
    May 2007
    Posts
    2

    Re: Application cannot call MP

    Gentlemen,

    Thank you very much for the responses.

    MP was install via Managesoft with administrative permissions. I have tried to log in as an administrator to run the program, but then MP will not run on the affect computer; it will only run as the user.

    The problem doesn't seem to follow a particular type of computer or configuration...


    Thanks Again.

    Joe

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