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How do you report MapPoint bugs?

This is a discussion on How do you report MapPoint bugs? within the MapPoint Desktop Discussion forums, part of the Map Forums category; Hi Is there any method of reporting MapPoint bugs to Microsoft and if so what are the chances of any ...

  1. #1
    Anonymous is offline Senior Member Black Belt
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    How do you report MapPoint bugs?

    Hi

    Is there any method of reporting MapPoint bugs to Microsoft and if so what are the chances of any action being taken?

    Roger

  2. #2
    Eric Frost's Avatar
    Eric Frost is offline Administrator Black Belt
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    Is it a software bug or a data problem?

    For software bugs I would open a tech support incident, I don't think they will charge you if you are reporting a bug and that would be the most direct way to speak to MS.. also, try posing the the "Feature Requests .." thread in the Wish List forum.

    For data problems, use the Send Map Feedback tool.. I would imagine that how fast and whether your reported fix is incorporated would depend on the specific data layer and vendor.

    Eric
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  3. #3
    Anonymous is offline Senior Member Black Belt
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    It relates to software bugs, I'll try that route.

    Thanks.

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