I am new to this board but it looked pretty helpful. I recently installed Mappoint 2004 Euro edition on my laptop. Its specs are excellent so I know that is not an issue. It has a AMD 64 bit proc, 1GB RAM, 60GB HD 7200rpm, etc. etc.
I am running XP Pro with SP2. I recently installed SP2 and while I think that might be part of the issue, the OS will not let me uninstall it. It doesn't show up in the ADD/Remove part of the control panel. I also made sure the little check box to show updates is checked.
I have plenty of HD space on the laptop. What happens is when I click on icon, the Mappoint 2004 splash screens comes up. The first time it ask me if I wanted to register on line. I clicked yes and the program should have continued to load.
I tried clicking the icon again and same thing, splash screen but no program. I then tried to force the program to start in W2k compatibity mode and nothing still worked. I tried NT4 SP5 mode and nothing there as well. I tried uninstalling and reinstalling with no luck as well. I have admin rights to my PC of course so that isn't an issue.
I had this program installed sucessfully a few months ago and Mappoint 2004 worked fine then but I had to reinstall the OS a few weeks ago when my original HD died. At that point I was reinstalling all my apps again and did the SP2 update as my laptop is our "test platform" for our company. With SP2 I can't seem to Mappoint to work again and I can't uninstall SP2. Also it would screw up all my settings for Activesync if I have to do it again from scratch.
I also tried the US version of Mappoint with the same results. They aren't exactly the same program even though they luck similar. Any ideas on how to proceed? I contacted Microsoft but they want $245 to open up a case on it. I need to resolve this soon.
Almost forgot 1 thing. When I installed the US version it at least generated a Dr. Watson error and wanted to send the info to Microsoft. The Euro version doesn't even do that.
Any and all help or ideas are appreciated!