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Mappoint has encountered a problem and needs to close

This is a discussion on Mappoint has encountered a problem and needs to close within the MapPoint Desktop Discussion forums, part of the Map Forums category; Hi. I have been using Mappoint 2004 on a WinXP Media Center machine for several months with no problems. Today, ...

  1. #1
    Anonymous is offline Senior Member Black Belt
    Join Date
    Jul 2002
    Posts
    5,137

    Mappoint has encountered a problem and needs to close

    Hi. I have been using Mappoint 2004 on a WinXP Media
    Center machine for several months with no problems.
    Today, when I tried to open MP, right after the splash
    screen I get an error that says "Microsoft Mappoint has
    encountered a problem and needs to close." The
    description of the error is:

    The description for Event ID ( 1000 ) in Source (
    Microsoft MapPoint ) cannot be found. The local computer
    may not have the necessary registry information or
    message DLL files to display messages from a remote
    computer. You may be able to use the /AUXSOURCE= flag to
    retrieve this description; see Help and Support for
    details. The following information is part of the event:
    mappoint.exe, 11.0.18.1900, ntdll.dll, 5.1.2600.1217,
    00053380.

    I have tried repairing the installation, defragging the
    drive, uninstalling and reinstalling... nothing works.
    Same error every time. I checked the KB and the Mappoint message board and nothing seems on point.

    Anyone have any ideas? Thanks.

  2. #2
    Anonymous is offline Senior Member Black Belt
    Join Date
    Jul 2002
    Posts
    5,137
    C'mon, Mappoint brainiacs... PLEASE HELP!!!

  3. #3
    John Meyer's Avatar
    John Meyer is offline Senior Member Blue Belt
    Join Date
    Jul 2002
    Posts
    478
    Normally other than reinstalling the latest service pack (which fixes wierd problems most of the time) or trying a few simple things we relaod a workstation insted of trying to repair it. It is not worth the time and effort to try and figured out whats wrong and apply the fixes when we can just re-image the workstation. (You do need to do the upfront work of creating images if you dont already do that. If you have a standalone pc it probably came with disks to re image.

  4. #4
    YPMapper is offline Junior Member Yellow Belt
    Join Date
    Apr 2004
    Posts
    16
    If you've recently changed default printers and the new default printer driver isn't up to snuff for MP, that might do it. Try a different default printer.

  5. #5
    Anonymous is offline Senior Member Black Belt
    Join Date
    Jul 2002
    Posts
    5,137

    True Genius

    Quote Originally Posted by YPMapper
    If you've recently changed default printers and the new default printer driver isn't up to snuff for MP, that might do it. Try a different default printer.
    YPMapper - you are a GENIUS!!!!! That did the trick. All I did was change my default printer and everything works fine. Thanks so much for the help.

    Gurs

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