I have mapped my data via zip codes. Everything works great, except the user group has tried the following with unsatisfactory results.
In large metro areas, where there may be several hundred results mapped to fewer pushpins, the find list on the left side in very long. At times, it is desired to click on a pushpin on the map to see who is behind it. If there is only one, the baloon of information comes up as desired. However, if there is more than 1, a 'Select a place' box comes up with all the entries. If you highlight one and click OK, the box just closes. You can get it to show by clicking the 'Show information' button, but if you want a different one, you must go back a reclick the pushpin. Also, you can not reclick on the same pushpin without first clicking off of it on the map. Only then can you reclick on the same pushpin to select another place.
Is there a solution to this problem that I am not aware of? Thanks in advance for any help provided. Mappoint 2004.