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leonidas
01-07-2015, 11:02 AM
So we have some files that were created in an earlier version but I'm not sure which one. I do know that Mappoint 2010 can open these files just fine. Now when I go to open in 2013 it gives me the warning of the file being created with an earlier version of the software. I click ok and then it starts the 'creating territories' progress bar. It gets about half way and then says 'failed to open document'. I have tried saving the files in 2010 and reopening in 2013 but have the same issue. Any ideas?

Eric Frost
01-08-2015, 09:44 AM
Can you export your territories and then re-import them?

leonidas
01-08-2015, 10:33 AM
Can you export your territories and then re-import them?

How would one go about that? The only export function I see in the menu is 'export to gpx file'. 'Export to excel' is greyed out and it appears it needs to be in this format to import in 2013.