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CaitlinAaron
06-15-2017, 08:21 PM
Plex Server Not finding a MP4 video- Solved!


This article shows you three easy ways to fix MP4 to Plex issue, you can take it as reference.


Plex Media Server (https://www.plex.tv/) is a sophisticated media management program that takes your entire collection of movies, music, and still images and presents it in a slick and navigable package. It is officially stated that MP4 is supported by Plex. However, sometimes you will find it's unable to add MP4 files to Plex server or even Plex doesn't find/recognize the MP4 files. In fact, Plex media player can only play MP4 with the codec H.264 (https://www.mediadimo.com/convert-h265-to-h264.html) or MPEG-4. However, MP4 is a format container with different codecs and Plex can't detect some MP4 files with other codecs. If you want to play a video or an audio in Plex media player you must ensure that the video or audio codec is one from FFmpeg codecs. So we need convert MP4 to Plex (https://www.mediadimo.com/plex-mp4-playback.html) media player supporting formats (https://support.plex.tv/hc/en-us/articles/203810286-What-media-formats-are-supported-), such as, MPEG-2 video codec, DTS audio, AC3 audio codec.


https://www.mediadimo.com/images/boke/mp4-to-plex.jpg


There is a smarter way to get rid of the incompatibility issues quickly. Simply convert the MP4 files to MP4 or MKV (https://www.mediadimo.com/stream-mkv-to-chromecast-via-plex.html) files with codec H.264 or MPEG-4. Along with some help from third party program like Dimo Video Converter Ultimate (https://www.mediadimo.com/video-converter-ultimate), it is professional on fast transcoding MP4 to Plex Media Server with H.264 or MPEG-4 MP4 format (the most compatible video format for Plex) without quality loss. In addition, it not only supports MP4 videos, but also handles various common video formats, like MXF, VOB (https://www.mediadimo.com/vob-player.html), MOV, MKV, AVI, WMV .etc. For Mac users, Dimo Video Converter Ultimate for Mac (https://www.mediadimo.com/video-converter-ultimate-for-mac) is also a helpful app to encode videos for further usage.


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Simple steps to get Plex recognize, play and stream MP4 files


Step 1. Load original MP4 files


Click "Add File" button on the main interface to load your MP4 files to the program. Drag&Drop function is included. (Note: batch conversion is supported, so you can load more than one file to save time.)


https://www.mediadimo.com/images/video/ultimate-for-win/add-file.png


Step 2. Select output format


Click "Format" and select the format you want from the drop-down list. To convert MP4 for Plex, just choose "MP4" from "Video" as the output format.


https://www.mediadimo.com/images/video/ultimate-for-win/mp4-formate.png


Step 3. Start MP4 to Plex Conversion


Finally, hit the "Start" button at the bottom of the main interface to start the conversion. It will automatically convert MP4 to Plex Media Server compatible video files. After the conversion, click "Open" to quickly find the converted movies. Then, Plex will recognize, catalog, play and stream these MP4 files at ease.


Tip: The software can transfer video to Android (https://www.mediadimo.com/transfer-video-to-android.html) phone, iPad, iPhone, HTC (https://www.mediadimo.com/watch-dvd-on-htc-vive.html), Samsung, etc.


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Kindly Note:


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Related Software:


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A professional DVD ripping and editing tool with strong ability to remove DVD protection, transcode DVD to any video and audio format, and edit DVD to create personal movie.


Videomate (Win (https://www.mediadimo.com/videomate)/Mac (https://www.mediadimo.com/videomate-for-mac))


An all-around video converter software program that enables you to convert various video and audio files to formats that are supported by most multimedia devices.


8K Player (Win (https://www.mediadimo.com/8k-player)/Mac (https://www.mediadimo.com/8k-player-for-mac))


A mixture of free HD/4K video player, music player, Blu-ray/DVD player, video recorder and gif maker.


Contact us (support@mediadimo.com) or leave a message at Facebook (https://www.facebook.com/mediadimo/) if you have any issues.


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Source: Get Plex recognize, play and stream MP4 files (http://mp4-troubleshooting.over-blog.com/mp4-to-plex.html)