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There was a problem...

This is a discussion on There was a problem... within the MapPoint Desktop Discussion forums, part of the Map Forums category; Hi everybody, first of all sorry if I will make a question already mentioned in the forum but when I ...

  1. #1
    Chiara is offline Junior Member White Belt
    Join Date
    Jun 2006
    Posts
    3

    There was a problem...

    Hi everybody, first of all sorry if I will make a question already mentioned in the forum but when I have tried the "search" option I've got back 1010 results and I really need urgent help before my boss kills me.

    I have always used Mappoint 2004 in a smooth way but today for the first time when I have tried to import Excel data I have got:
    "There was a problem to open your file "filename".xls"

    I have not changed anything an my machine. I checked the file and it is ok.

    I have opened an old map trying to import an old file that was working but gott same problem as well if I try to import files with other extensions.

    Tried to reinstall software 4 times cleaning up registry, no way.

    Look up in Microsoft support and only thing found was to download MDAC 2.8 but installation was stopped as "all elements are already present on your computer".

    I don't really know what to do. You're my last hope before I start colouring paper maps with crayons...

    Thanks to all.

    Rgds,

    Chiara

  2. #2
    Mohamed is offline Member Green Belt
    Join Date
    Mar 2005
    Posts
    97
    Hi Chiara,

    Try to install Mappoint in another computer if you can and retry what your
    are doing.

    Good luck

    Ciao

  3. #3
    Chiara is offline Junior Member White Belt
    Join Date
    Jun 2006
    Posts
    3
    Hi Mohamed,

    it's working now! So it is my PC. Any idea about what happened?

    Thanks for help

  4. #4
    Mohamed is offline Member Green Belt
    Join Date
    Mar 2005
    Posts
    97
    Hi Chiara ( Mastroianni ? ),

    I don't know what happened, but as your are still alive, it's time to tell your boss to buy new computers

    Ciao

  5. #5
    Wilfried is offline Senior Member Black Belt
    Join Date
    Nov 2004
    Location
    Belgium
    Posts
    2,433

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